Returns & Exchanges
We want you to love your Lisa Eldridge Beauty products, but if you are not completely satisfied, you can return your items within 14 days of receipt. Please ensure all products are returned in their original packaging and in a resaleable condition to qualify for a full refund.
Initiate Your Return
Contact our dedicated customer support team with your order number and the reason for your return to receive a Return Authorization code.
Secure Packaging
Carefully pack the items in their original boxes, ensuring they are well-protected to prevent any damage during transit back to our warehouse.
Label and Post
Affix the provided return label to the outside of your package and drop it off at your nearest authorized postal service or courier location.
Quality Check and Refund
Once our team receives and inspects your returned items, we will process your refund to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing